A man who relies on a wheelchair to get around filed a federal class-action lawsuit on Wednesday against Ryan Homes for failing to make its local sales offices accessible to people with limited mobility.
John Egan, of Shaler, alleges in the complaint that the company is violating the federal Americans with Disabilities Act.
According to the lawsuit, Egan began looking for a new home in early 2020. Initially, he considered buying in the Ryan Homes’ Middlesex Crossing development in Valencia.
Before visiting there, the complaint said, Egan called to ensure the location could accommodate his wheelchair. He was told it could.
“On arriving at Middlesex Crossing, plaintiff learned that there was no accessible route to the entrance of the development’s sales office,” the lawsuit said.
The office — like others operated by Ryan Homes — was in the garage of one of the model homes, according to the lawsuit.
To reach it, a visitor had to pass through the house’s front door — which was up steps.
The garage door was not operable, the complaint said. So, Egan had to meet the company’s agent outside in the rain.
“He left feeling angry and humiliated,” the lawsuit continued.
Despite that, Egan decided to visit the company’s Twin Oaks development in Buffalo Township.
He said he encountered the same scenario.
Egan contacted the company’s division manager, the lawsuit said, and got a response in a text message, “Our corporate policy meets ADA requirements by…